Privacy policy

Information we collect

Caden collects information you provide directly, such as when you create an account, request a demo, or contact our support team. This includes your name, email address, company name, and any other details you choose to share. We also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and the time spent on each page. This data helps us understand how you use Caden and improve your experience.

How we use your information

We use the information we collect to provide, maintain, and improve our services. Your data helps us respond to your inquiries, send you product updates, and deliver the features you need. We analyze usage patterns to enhance our platform and develop new capabilities that serve your business better. With your consent, we may send you marketing communications about Caden and related offerings.

Data storage and security

Your data is stored on secure servers with encryption protocols in place. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Caden maintains strict access controls, and only authorized personnel can view your data. We regularly review our security practices to ensure they meet the highest standards.

Your rights and choices

You have the right to access, update, or delete your personal information at any time. You can manage your account settings directly or contact our privacy team for assistance. If you wish to opt out of marketing communications, you can do so through the unsubscribe link in any email we send. For European users, GDPR provides additional rights including data portability and the right to be forgotten.

Cookie policy

Caden uses cookies to enhance your browsing experience and analyze site performance. Essential cookies are necessary for the platform to function properly. Analytics cookies help us understand how visitors interact with our website. You can control cookie preferences through your browser settings or our cookie consent tool. Some features may not work properly if you disable certain cookies.

Third-party services

We work with trusted third-party providers to deliver our services effectively. These include cloud infrastructure providers, payment processors, and analytics platforms. Each third party is bound by confidentiality agreements and must comply with applicable data protection laws. We do not sell your personal information to third parties for marketing purposes.

CCPA and GDPR compliance

Caden complies with the California Consumer Privacy Act and the General Data Protection Regulation. California residents have the right to know what personal information is collected, used, and shared. You can request deletion of your data and opt out of the sale of personal information. European residents have the right to access, correct, and delete their data, as well as restrict processing and object to certain uses.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of Caden after such changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.